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Privacy Policy

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1. INTRODUCTION

Welcome to QuickRent Zwolle! We are committed to safeguarding your privacy while providing top-quality vehicle rental services. This Privacy Policy explains how we collect, use, and protect your personal data. By using our services, you agree to the terms outlined in this document.

2. DATA COLLECTED

Data Storage

QuickRent Zwolle operates its systems with secure data storage compliant with GDPR regulations. Our servers are hosted within the EU, ensuring your data is handled with care and security.

Registration Data

When you create an account with QuickRent Zwolle, we collect:

  • Your name, email address, and contact details.
  • Any additional information provided during registration.

You may view, edit, or delete your information at any time. Our administrators also have access to manage your data as required.

Booking Information

When you make a reservation, we store the necessary details, including:

  • Vehicle preferences, rental dates, and payment information.
  • This data enables us to process your booking and provide a smooth rental experience.

Communication Data

Messages sent via our contact forms or customer support channels are securely stored to provide you with assistance. These are not shared with third parties or used for marketing purposes unless explicitly agreed upon.

Google Analytics

We utilize Google Analytics to monitor website performance and user behavior anonymously. You can opt out via the Google Analytics Opt-Out Add-on.

3. EMBEDDED CONTENT

Your personal information is used to:

  • Confirm and manage your bookings.
  • Provide customer support and resolve inquiries.
  • Improve our website functionality and rental processes.
  • Send important updates about services or bookings.
4. COOKIES

Our website uses cookies to improve user experience. These cookies store data like login sessions and preferences. You can disable cookies in your browser settings if you wish.

Essential Cookies

  • Session Cookies: Ensure website functionality during your visit.
  • Authentication Cookies: Used to verify user identity for secure access.
5. WHO HAS ACCESS TO YOUR DATA

Our website may include content from third-party platforms like Facebook or YouTube. These platforms may collect data independently. Please refer to their respective privacy policies for more details

6. THIRD PARTY ACCESS TO YOUR DATA

Your personal data is only accessible to:

  • Authorized QuickRent Zwolle staff for service and support purposes.
  • Third-party service providers who ensure the smooth operation of our booking system (under strict confidentiality agreements).
7. HOW LONG WE RETAIN YOUR DATA

When you submit a support ticket or leave a comment on our platform, the associated metadata is retained unless you request its removal. This helps us recognize your identity and process your comments or requests promptly, without requiring repeated moderation.

If you register on our website, we securely store the personal details you provide in your user profile. You can access, edit, or delete your personal information at any time, with the exception of your username. Our website administrators also have the ability to view and manage this information to ensure smooth operations and support.

8. SECURITY MEASURES

At QuickRent Zwolle, we prioritize your privacy and data security. Our entire site uses the SSL/HTTPS protocol to encrypt all communications between users and our servers. This ensures that personal identifiable information is protected and cannot be intercepted or accessed by unauthorized third parties.

In the unlikely event of a data breach, our system administrators will take immediate action to restore system integrity. We will promptly notify affected users, provide guidance, and, if necessary, assist with resetting passwords to safeguard your account and information.

9. YOUR DATA RIGHTS

Your Rights as a Customer
At QuickRent Zwolle, we respect and uphold your rights regarding your personal data. If you have an account with us or have interacted on our platform, you can:

  1. Request Your Data: Receive an exported file containing the personal data we hold about you, including any additional information you provided.
  2. Request Data Deletion: Request the removal of your stored personal data. Please note, we cannot delete data required for legal, administrative, or security purposes. Basic account details (e.g., email address) essential for maintaining your active customer status will remain unless otherwise requested.

Important Note: If all your data is deleted, we will no longer be able to provide you with support or other services related to your account.

GDPR Compliance
QuickRent Zwolle is committed to protecting your privacy and complies with the European General Data Protection Regulation (GDPR). Residents of the European Union are fully supported in exercising their rights under the GDPR. This includes transparency in data processing, the right to access personal data, and ensuring your data is handled securely.

For more details about GDPR standards, visit the official EU GDPR Information Portal.

10. THIRD PARTY WEBSITES

Third-Party Links and External Websites
QuickRent Zwolle may include links to third-party websites on our platform. Please note:

  1. Privacy and Security: These external websites are not reviewed or monitored by QuickRent Zwolle for privacy or security compliance. By visiting these third-party sites, you release us from any liability related to their practices or conduct.
  2. Social Media Links: Social media sharing options on our website, such as icons or text links, will not connect you to the corresponding platforms unless you explicitly click on them.

Important Information:
This Privacy Policy and related policies are designed to guide QuickRent Zwolle’s practices but do not create enforceable rights for third parties. Additionally, we are not responsible for the data collection, use, or privacy practices of advertisers or any other external websites linked through our platform.

For your safety and security, we strongly recommend reviewing the privacy policy and terms of service for every third-party website you visit through our links.

11. RELEASE OF YOUR DATA FOR LEGAL PURPOSES

Disclosure of Information for Legal Purposes
In certain situations, it may be necessary or advisable for QuickRent Zwolle to disclose your information for legal reasons. This may include responding to requests from government authorities, law enforcement agencies, or private litigants. By using our services, you agree that we may share your information in the following scenarios:

  1. Legal Compliance: We may disclose your data if we believe, in good faith, that it is necessary for civil actions, criminal investigations, or other legal matters.
  2. Subpoenas and Notifications: If we receive a subpoena related to your privacy, we may attempt to notify you, giving you the chance to contest it. Alternatively, we may contest the subpoena ourselves, but we are not obligated to do so.
  3. Fraudulent or Illegal Activity: If we believe you are involved in fraudulent or illegal activities, we may proactively share your information with the appropriate authorities or third parties as deemed necessary for legal reasons.

Compliance with Local Laws:
Any transfer or disclosure of your personal data for legal purposes will be conducted in full compliance with the laws of your country of residence.

By using QuickRent Zwolle’s services, you release us from liability for any damages arising from or related to the lawful disclosure of your information under these circumstances.

12. AMENDMENTS

QuickRent Zwolle may occasionally update this Privacy Policy. When such changes occur, we will update this page accordingly and notify you of the amendments. You will be required to accept the updated policy to continue using our services.